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Managing Change in a New Organization

Kotter's first steps for year one, Bridges on endings versus beginnings, and volunteer-friendly messaging.

5.1 Kotter's 8-step change model (classic)

("Leading Change," HBR Press, 1995) — widely used in management practice. For a new community league, focus on the first four steps in Year 1:

01
Create urgency

Share the founding vision compellingly. Why does this league need to exist, and why now?

02
Build a guiding coalition

Identify your 3–5 most committed, credible volunteers and build the structure around them

03
Form a strategic vision

Articulate a 3-year picture in one clear sentence

04
Communicate buy-in

Repeat the vision at every meeting, in every newsletter, in every subcommittee charter

5.2 Managing resistance in volunteer cultures

Resistance in volunteer organizations is almost always about identity and belonging, not about the specific change being proposed. Applying Bridges' transition model: people resist endings, not beginnings. When launching new processes, acknowledge what is being left behind.

"We are formalizing our event process"
"We are protecting every volunteer's time by being clearer about what we need from them"

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